Consulting and Training:

• Provision of quality ICT services.
• Management, control and maintenance of ICT services.
• To train end-users on computer literacy and offer end-user computing support.
• To offer technical advise and consultancy on acquisition of ICT resources.
• Planning, implementation and development of ICT infrastructure.
  

Information and Communication Technology (Hardware and Software)

• Advises on Information and Communication Technology (ICT) implementation.
• Web design, development and maintenance.
• Domain registration.
• Information Systems, Internet and E-Mail Servers maintenance.
• IPC and common accessory minor repairs.
• Systems (Hardware and Software) installation, maintenance, Configuration and upgrading. 

Systems Administration

• Performing backups.
• Applying operating system updates, and configuration changes.
• Installing and configuring new hardware/software.
• Adding/deleting/modifying user account information, resetting passwords, etc.
• Answering technical queries.
• Responsibility for security.
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems.
• System performance tuning.

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